Name: ONESPORT EBIKE OT07
Brand: Onesport
Availability: InStock

1. Specifications

Body Material	Aluminum Alloy
Color	White & Matte Black
Maximum Load	120 kg
Maximum Speed	25 km/h
Range (PAS mode)	70–90 km
Max Climbing Angle	30°
Instrument Display	0–5 level pedal assist
Lighting	Front & Tail Lights Included
Brakes	Front & Rear Hydraulic Disc
Gear	Shimano 1×7‑Speed
Tire Size	700×45C (~27.56″ × 1.77″)
Front Fork	Aluminum Shock Fork
Waterproof Level	IPX4

2. Dimensions

Product Size	1900 × 1050 cm
Packing Size	1530 × 240 × 800 cm
Net / Gross Weight	24 kg / 30 kg
Saddle Height	910–1020 mm
Brake Pad Diameter	160 mm

3. Power

Battery Capacity	36V 10.4 Ah
Rated Voltage	36V
Motor Power	250W Bafang Mid Drive (65 Nm Torque)
Controller	Bafang Controller
Charger Output	42V 2.0 A
Charging Time	5–6 hours

4. Care Instructions

Operating Temperature	−10 °C to 40 °C
Waterproof Level	IPX4

5. What’s Inside the Box

Electric Bike	1× OneSport OT07
Charger	1× 42V 2A Charger
Toolkit	Basic Toolkit (Allen, Pump, Bell, Reflector, Phone Bag)
User Guide	User & Installation Manual

The product will ship 1 business day after purchase (except for pre-ordered products), and delivery will take 3-5 business days. All orders will be dispatched from our EU warehouse.

1.Warranty and Guarantee

The warranty period for e-bikes is as follows. If the customer finds non-human damage within the warranty period, we will send the replacement parts free of charge.

After the warranty period, the customer has to pay for the replacement parts and shipping fees. The e-bikes we sell are factory new regular products, all parts are the same as the original parts.

In order to facilitate customers to quickly solve problems with accessories, the accessories purchased separately are sold at cost price; therefore, except for DOA, they are not covered by warranty.

Please note: Second-hand e-bikes and modified e-bikes are not covered by warranty.

2.Warranty coverage

One of the following conditions does NOT qualify for warranty:

1）Failure caused by the user's failure to use, maintain and adjust according to the "Instruction Manual".
2）Users disassemble, repair and modify themselves, and failures caused by non-compliance with the rules of use.
3）Failure caused by improper use or storage by the user, or accident.
4）The cost of going to other repair shops for repairs without consent.
5）Slight scratches or damage to the outer package box caused by the logistics transportation of the accessories are not warranted.
6）Please contact us and obtain our written approval before sending any item back. Any products returned without acceptance will not be refunded.
7）Consumable parts are not warranted , including tires, saddles, plastic parts, brakes, brakes rotors,brake pads, brake lines, surface scratches, etc.

3.How to apply for warranty

Step 1: Take a picture/short video of your question.
Step 2: Send a short description of the problem, pictures or videos of issue, order number, platform of purchase to service@ridenue.com.
Step 3: We'll diagnose your problem and if it's clear what's wrong, we'll provide a solution.
Step 4: When it comes to issues that can’tbe diagnosed in the first place, we will send you the troubleshooting files, it will need you to detect according to our detection method and provide us with the corresponding videos or pictures, and we will give a solution after receiving the videos or pictures.
Step 5: We will verify your order information and delivery address, and reissue the corresponding accessories to you.

4.Contact US

Please email us through service@ridenue.com
We typically reply within 1 business day.